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Contact Us!

Please read our FAQ here on how we are operating during Covid-19 Level 2 alert before making contact.

Electric Bike Team, located in Auckland city is New Zealand’s Premier Ebike Store. Our mission is to turn Auckland into a Cycling City by providing everything you need to enjoy life on two wheels. We have ebikes for everyday city riding, commuting to work, exploring rail trails, carrying children and more. We specialise in commercial and corporate e-bike fleets and also wholesale eZee electric bicycles around New Zealand.

Get In Touch


29 East Street Eden Terrace, Auckland


09 368 5899

Opening hours

Mon-Fri: 9am to 6pm
Sat: 10am to 4pm.
Sunday and public holidays: Closed

Saturdays are very busy. This is great and good fun, but if you are just as easily able to come on a weekday, we would recommend that for a calmer visit with more attention.

How To Get Here

By Bicycle

We are just at the Canada Street entrance of the pink Light Path (Te Ara i Whiti) and easily accessible by the North Western, Nelson Street and Grafton Gully Cycleways. You are welcome to bring your bicycle inside the shop. If it’s your first visit, get us to show you how to safely use the bicycle ramp at the entrance!

On Foot

We are 100 metres off K Road. Which part of K Road? The corner of East street, 200m West of St Kevin’s Arcade and Lim Churr supermarket.

By Bus

The Red Bus comes up Queen Street to K Road. Get off as soon as the bus gets to K Road and then it’s a 5-minute walk.

By Train

The closest stations are Grafton (1.8km walk, flat) or Britomart (2.2km walk uphill or take the red bus to us) or Newmarket (2.7km flat walk or take the Innerlink bus). When the City rail link is complete, there will be a train station (Karangahape Road) right outside the shop.

By Car

While we are right next to the central motorway junction, it's easier to use your GPS. It’s not so obvious which exit you should use. There is ample (metered) parking on Canada Street.  We have a car park which by prior arrangement you can book. Please call or email us when you would like to visit. When you arrive, find somewhere safe to stop and come in store to ask us to open the gate for you.

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