Description
Handlebar mounted battery gauge/display console from eZee torque sensing T4 e-bikes.
The Merlin/EDS equipment is quite hard to troubleshoot, especially remotely. They are also in extremely short supply.
For that reason we have made this simple video to show customers how to access the info on what version of software their ebike is running: https://www.youtube.com/watch?v=rwuYo1gplfc
Could you please let us know what values your screen shows when it’s on the same screen as the 23 second point in our video? You can type it all down in an email or take a photo and email it to us.
For us to send a display out, we need to configure it to match your bike’s settings.
The best way to let us know is to take a photo of your display when it is in the same screen as in the 23 second point of our video: https://youtu.be/rwuYo1gplfc?t=23
Do not dispose of your screen at any point, make sure that the new one has fixed the issue on your bike. It’s common that mistakes are made in diagnosing which part is at fault in this system, so it’s important to hang on to all parts until the system is definitely fixed and extensively tested (ridden for a few months). These displays in particular are impossible to obtain fresh supplies for, so we are making do with whatever we get our hands on.